Our Privacy Policy

 

 

OUR OFFICE POLICY

FOR THE COLLECTION, USE AND DISCLOSURE OF PERSONAL HEALTH INFORMATION

 

Privacy of your personal health information is an important part of our ethical practice. We are committed to collecting, using and disclosing your personal health information responsibly. In this office, Dr. Frank Procopio is the contact person for any personal health information related matters.

All staff members who come in contact with your personal health information are aware of the sensitive nature of the information that you have disclosed, and are trained in the appropriate use of your information to ensure that:  
 

  • only necessary information is collected about you; we only share your information with your consent;
  • storage, retention and destruction of your personal health information complies with existing legislation, and privacy protection protocols
  • our privacy protocols comply with privacy legislation, standards of our regulatory body, the Royal College of Dental Surgeons of Ontario, and the law.

 

This office will collect, use and disclose personal health information about you for the following purposes:

 

  • to deliver safe and efficient patient care
  • to identify and to ensure continuous high quality service
  • to assess your health needs
  • to advise you of treatment options
  • to enable us to contact you
  • to establish and maintain communication with you
  • to offer and provide treatment, care and services in relationship to the oral and maxillofacial complex
  • to communicate with other treating health care providers, including specialists and general dentists who are the referring dentists and/or peripheral dentists
  • to allow us to maintain communication and contact with you to distribute health care information and to book and confirm appointments
  • to allow us to efficiently follow-up for treatment, care and billing
  • for teaching and demonstrating purposes on an anonymous basis
  • to complete and submit dental claims for third party adjudication and payment
  • to comply with legal and regulatory requirements, including the delivery of patients’ charts and records to the Royal College of Dental Surgeons of Ontario in a timely fashion, when required, according to the provisions of the Regulated Health Professions Act
  • to comply with agreements/undertakings entered into voluntarily by the member with the Royal College of Dental Surgeons of Ontario, including the delivery and/or review of patients’ charts and records to the College in a timely fashion for regulatory and monitoring purposes
  • to permit potential purchasers, practice brokers or advisors to evaluate the dental practice
  • to allow potential purchasers, practice brokers or advisors to conduct an audit in preparation for a practice sale
  • to deliver your charts and records to the dentist’s insurance carrier to enable the insurance company to assess liability and quantify damages, if any
  • to prepare materials for the Health Professions Appeal and Review Board (HPARB)
  • to invoice for goods and services
  • to process credit card payments
  • to collect unpaid accounts
  • to assist this office to comply with all regulatory requirements
  • to comply generally with the law



Dr Frank Procopio, Associates, and Staff